Yeka ukubiza abathengisi ngamavila!

20110316 091558

20110316 091558This week, I read another post where marketers were called “lazy”. It always seems to be some non-marketing industry pundit that pulls the “lazy” trigger and it's finally gotten to me. An email delivery guy who never managed a campaign calling his client lazy. A mobile marketing rep talking about their clients not using their application because they're lazy. A social media guy talking about marketers not monitoring nor responding when mentioned online… lazy.

Ke… ixesha lesinye seerandi zam.

Being a blogger, speaker, or even a so-called “expert” – a subject matter expert – is easy. We get to walk around and point fingers at everyone and tell them what they're doing wrong. It's easy work… and work that I truly love. If you have a very good understanding of the industry, you can help a lot of companies without really digging too deep. But it's always easy to tell folks what they're doing wrong when you don't actually have the responsibility to execute and accountability to get the results.

Being an employee is not easy. Being a marketer is even more challenging. While most jobs have simplified themselves over the years, we've added ridiculous amounts of channels and mediums to our marketers' plates. At one time, being a marketer just meant testing an ad or two on television, the radio or in the newspaper.

Not anymore… we've got countless mediums in social media alone – never mind traditional and online marketing. Heck, we've got EIGHT iindlela zokuthengisa kwiselfowuni kuphela… i-SMS, i-MMS, i-IVR, i-imeyile, isiqulatho, iNtengiso eshukumayo, iiNkqubo zeMfono kunye neBlux

At the same time that we've exponentially increased the number of mediums, the methods of monitoring and analyzing them, and the means on how to optimize and improve each… as well as getting one medium to feed the other, we've been reducing the resources internally that marketers have typically had in the past.

Today, I was on the phone with an international logistics company that has 4 different websites in 4 different countries and a team of 1… himself. He's expected to continue to optimize each site regionally and grow their inbound marketing – without a budget and without a Inkqubo yolawulo lomxholo enjini yokukhangela efanelekileyo.

Subject matter experts don't have meetings, office politics, reviews, budget constraints, technology limitations, resource shortages, layers of management, lack of training resources, and schedule restrictions to obstruct their progress with like a marketer does. The next time you decide to call a marketer lazy, take a few minutes and analyze their environment… could you achieve what they have?

Ndisebenza neenkampani ezithile apho kufuna iinyanga zokucwangcisa ukwenza ulungiso oluncinci kumxholo wewebhusayithi… iinyanga! Kwaye ifuna iintlanganiso ezingenakubalwa kunye namanqanaba abaphathi abangafundanga abafuna ukuvavanya nokwamkela inkqubo. Yintoni abanye abathengisi abakwaziyo ukuyikhupha ayisiyiyo imimangaliso kule mihla inikwe imiceli mngeni kunye nezixhobo.

2 Comments

  1. 1

    Indlela eya eDouglas. Uninzi lwabantu aluqondi nje uxanduva olukhulu lomthengisi. Ngokwenyani andingomthengisi. Kodwa ndiyayixabisa kakhulu into anayo kwinkampani yethu. Oobhontsi phezulu kuwe.

  2. 2

Ingaba ucinga ntoni?

Le sayithi isebenzisa i-Akismet ukunciphisa ugaxekile. Funda indlela idatha yakho yokubhaliweyo isetyenziswe ngayo.