IMedallia: Ulawulo lwamava ukufumanisa, ukufumanisa, ukuqikelela, kunye nemiba echanekileyo kumava abathengi bakho

IMedallia XM

Abathengi kunye nabasebenzi bavelisa izigidi zeempawu ezibaluleke kakhulu kwishishini lakho: indlela abavakalelwa ngayo, into abayithandayo, kutheni le mveliso ingeyiyo leyo, apho bachitha khona imali, yintoni enokuba ngcono… Okanye yintoni enokubenza bonwabe, bachithe ngaphezulu, kwaye uthembeke ngakumbi.

Le miqondiso iyakhukhula kumbutho wakho kwiXesha lokuPhila. IMedallia uthabatha yonke le miqondiso kwaye uyivakale. Ke unokuwaqonda onke amava kuhambo ngalunye. Ubukrelekrele bokufakelwa kukaMedallia buhlalutya yonke le miqondiso ukubona iipateni, ukufumanisa umngcipheko, kunye nokuqikelela isimilo. Ke unokuzilungisa iingxaki ngaphambi kokuba zenzeke kwaye uwaphindaphinde kabini amathuba okwenza amava angaqhelekanga.

Yintoni uLawulo lwaMava?

Ulawulo lwamava ngumzamo wemibutho yokulinganisa kunye nokuphucula amava ababonelela ngawo abathengi kunye nabachaphazelekayo njengabathengisi, abathengisi, abasebenzi kunye nabanini zabelo.

Amava eMedallia Amava eNgcaciso

Amava eMedallia anikezela ngamafu ngaphezulu kwe-4.5 yezigidigidi zemiqondiso ngonyaka, yenza isibalo se-8 sezigidi ngezigidi ngosuku ngaphezulu kwesigidi sabasebenzisi ngenyanga. Amava kumava aBaxumi anokufakwa kuzo zonke ezi ndlela zilandelayo:

  • Ingxoxo -SMS, imiyalezo
  • Intetho Unxibelelwano ngelizwi
  • Digital -Webhusayithi, kwi-app
  • Naphi na -Isixhobo, IoT
  • Social -Ukumamela ekuhlaleni kunye nokuphononongwa kwi-Intanethi
  • Uphando Ingxelo ngqo
  • I-LivingLens -Ividiyo kunye namaqela ekugxilwe kuwo

Isiseko kwiminikelo kaMedallia yile UMedallia Athena, Eligunyazisa iqonga labo loLawulo lwamava ngobukrelekrele bokuzenzela ukuba babone iipateni, balindele iimfuno, baqikelele indlela yokuziphatha, kwaye bagxile ekuqwalaseleni izigqibo zamava eziphuculweyo.

Ulawulo lwamava eMedallia

Iimpawu zeMedallia Alchemy zibandakanya:

IMedallia Alchemy ihambisa usetyenziso olunomdla kunye nolulawulo lokufumana ulwazi kunye nokuthatha inyathelo

  • Yakhelwe uLawulo lwamava Izicelo zeMedallia ziphakamisa izinto zethu ze-UI zeMedallia Alchemy kunye neemodyuli, ezakhelwe injongo kuLawulo lwaMava, ukubonelela ngamava angaguqukiyo kwaye anomdla kwiwebhu nakwiselfowuni.
  • Amava oPhuculo loMsebenzisi -I-Medallia Alchemy iqhuba ukubandakanyeka komsebenzisi ngamava atyebileyo abandakanya ukubonwa okusebenzayo, okulungiselelwe iindima ezahlukeneyo kunye neentlobo zomsebenzisi.
  • IModyuli yeTekhnoloji yeSiseko -Kwenziwe ngokulula nangokukhawuleza ukwenziwa kwezinto ezintsha zeMedallia zabasebenzisi bakho, ezenziwe zenzeka ngokwenziwa kweMedallia Alchemy, uyilo lweemodyuli.

Ulawulo lweMedallia loLawulo

IMedallia ilungelelanisa inkqubo yakho yamava ngokuthelekisa ulwakhiwo lombutho ngokuqhubekekayo nangokuzenzekelayo. Ithetha ntoni le nto? Idatha elungileyo. Umntu olungileyo. Ngoku nangoku.

Amava oLawulo kuLawulo lweSebe

  • Imodeli yoHlolo oluDibeneyo -Modela nabuphi na ubuhlanga obuphezulu besebe kwaye uhambise ukuqonda okufanelekileyo kumqeshwa olungileyo ngexesha elifanelekileyo ukuze bathathe inyathelo elifanelekileyo.
  • Iimvume zeFlexible Data -Uhloniphe iimvume zedata yeenkozo kunye nolawulo lokufikelela kulo naliphi na inqanaba kulawulo ukuqinisekisa ukuba kuphela ulwazi olufanelekileyo nolwamkelekileyo kwabelwana ngalo nomsebenzisi ngamnye ngokusekwe kwindima noxanduva.
  • Ungqamaniso lweXesha leNene -Dibanisa kunye neenkqubo ezininzi zerekhodi (i-CRM, i-ERP, i-HCM) yokuvumelanisa ngamandla naluphi na utshintsho kulungelelwaniso lombutho kunye nobudlelwane ngexesha langempela.

Izibonelelo zoLawulo lwamava eMedallia zibandakanya:

  • Uhlalutyo lombhalo -Qonda ukuba kutheni emva kwamanqaku: tyhila imixholo, uvakalelo, kunye nabaqhubi abonelisekileyo kuzo zonke iinkcukacha zakho ezingalungiswanga-ukusuka kwizimvo zophando ukuya kwiingxoxo zencoko kunye ne-imeyile- kwaye ujike igama ngalinye libe kukuqonda okusebenzayo.
  • Izenzo eziphakanyisiweyo -Fumana iingcebiso ngezenzo ngokubhekisele kufundo olunzulu kunye nokufumanisa ngokuzenzekelayo kwezindululo ezinokuthi ziqhube ezona mpembelelo.
  • Ukubeka emngciphekweni -Chonga abathengi abasemngciphekweni kwaye uqonde abaqhubi abasemva kokuziphatha kwabo kwiimodeli zenethiwekhi ezisekwe kunethiwekhi.

IMedallia iphendule

Cela iDemo yeMedallia

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