Ukukhalaza akukho lula

izikhalazo zabathengi

Xa sicebisa ngesicwangciso-qhinga semidiya yoluntu kubaxhasi bethu, inyathelo lethu lokuqala kukuqinisekisa ukuba banesicwangciso seenkonzo zabathengi. Abathengi kunye namashishini abakhathali ukuba ngubani ophethe iTwitter yakho, u-Facebook okanye ubukho be-LinkedIn… ukuba banesikhalazo, bafuna ukusivakalisa kwaye basiphathe ngobuchule nangokufanelekileyo. Ukunqongophala kwesicwangciso sokujongana nezo zikhalazo kuya kutshabalalisa nasiphi na isicwangciso-nkqubo sokuthengisa kwimithombo yeendaba onokuba nethemba laso.

I-infographic yeZendesk, Ukukhalaza akukho lula, ibonisa indlela abathengi bakho abavakalelwa ngayo ngokuphendula kwakho (okanye ukungabikho kwayo) kwizikhalazo zabo kumajelo asekuhlaleni. I-86% yabantu abakhalaze ngophawu nge-media media abangakhange bafumane mpendulo bayakuxabisa enye, kwaye i-50% yabantu bathi bayakuthintelwa ekubeni ngabathengi ukuba imibuzo nezikhalazo zabo azithathelwa ngqalelo kwimithombo yeendaba.

Izikhalazo zenkonzo yaseZendesk Cusomter

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