I-Appboy: Qonda, Vavanya kwaye ubandakanye abasebenzisi beSelfowuni

Inkqubo yendalo ephathekayo iqhume yaya ku ngaphezulu kwesigidi seapps kule minyaka mithathu idlulileyo. Iinkampani ziyasokola ngexabiso lokufumana okuphezulu komsebenzisi kunye neqondo lokugcina eliphantsi. Ngaphantsi kwama-60% eeapps ezihambayo zibonelela ngembuyekezo elungileyo kutyalo-mali.

Appboy Isisombululo esiqhutywa yidatha esenza ukuba abathengisi bohlelo lokusebenza lweselfowuni benze iiprofayili zomsebenzisi ezityebileyo kubaphulaphuli babo abahamba-hambayo, emva koko babanike amandla ngokulandelelana kweemveliso ezizisebenzelayo:

• Izaziso zePush bonelela ngolwazi olufanelekileyo, ngexesha elifanelekileyo ngqo kwiscreen somsebenzisi wasekhaya (nokuba usetyenziso alusebenzi), ukwandisa ukubandakanyeka ngama-30-60%.
• Iindleko zeendaba yenza indlela yokuqaqambisa iziqwenga ezinkulu zomxholo kwimbonakalo yamakhadi ahlaziyiweyo ngaphandle kwezithintelo zezaziso zokutyhala kunye nemiyalezo yangaphakathi nohlelo.
• Imiyalezo engaphakathi nohlelo bonelela ngejelo lonxibelelwano lokutyhala izaziso, kodwa ngaphakathi kosetyenziso kunye nokuguquguquka okukhulu.
• Imeyli ibonelela ngeendlela zokunxibelelana nabasebenzisi ngaphaya kwesicelo sakho esiphathwayo. I-imeyile evulekileyo kwiiselfowuni idlulile kwidesktop, kubalulekile ukuba i-imeyile ibe yinxalenye yomxube wezinto ezininzi.
• Ingxelo engaphakathi nohlelo ngokusebenzisa iifom kunye nenkxaso yabathengi ibonelela ukufikelela kubaprofayile babasebenzisi ngemicimbi kwaye ngokukhawuleza ukulungisa iingxaki ukunciphisa ukubonwa koovimba beevenkile. Ukudityaniswa kweenkqubo zomntu wesithathu ezifana Zendesk, I-Salesforce Desk.com kwaye UmsebenzisiVoice zikhoyo.
• Ukwahlulahlula -Jolisa kwaye wenze umxholo okhethekileyo kwimidla yomsebenzisi.
• Uvavanyo lweMultivariate -Ukwazi ukuvavanya izinto ezintandathu ezahlukeneyo kumjelo wemiyalezo emininzi kubandakanya imiyalezo yangaphakathi nohlelo, i-imeyile kunye nezaziso zokutyhala.

Abasebenzi beenkonzo zobungcali bakwakhona ukunceda ukuqinisekisa impumelelo, ukuqhuba ngokwenqanaba lokuguqula umkhankaso ogqitha ngaphezulu kwe-30%. I-Appboy ibone ukukhula kwe-400% kwiinyanga ezili-9 ezidlulileyo kwaye ngoku kubalwa ngaphezulu kwabaxhasi be-1,000, kubandakanya Umbhalo +, Abaphuculi beeDolophu, I-GSN, SnipSnap, Bloomberg, ukumila kwaye PopSci.